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JAY

AI Real Estate Agent
(Attends to customer queries and interests round-the-clock)
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Objective

  • Generating data-driven insights, automating conversations, transforming customer engagement for real-estate businesses, and improving customer experience across throughout the process.
  • I speak – English and can learn other languages quickly
  • I escalate the incomplete processes and transactions for human intervention on – Email and MS Teams

Deployment Channels

  • Omnichannel support available
  • Client specific intranet and extranet websites and apps
  • Social Media:
  • Collab Platforms:
  • Communication Channels:IVR, and other internal channels

Integrations

  • REST API, SOAP API
  • Backend System: CRM, ITSM tools, 2FA, ERP
  • Middleware: IPAAS, MuleSoft, Tibco
  • Public Domain Websites
  • Java Plugin Scripts, Selenium
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JAY

Capabilities

Profile

I’m an AI-powered Real Estate Agent helping enterprises with lead generation and suitably enhancing the customer experience by addressing and solving queries round-the-clock. From tracking customer behavior, analyzing patterns and sequences to understanding customer queries and offering a fast and accurate response – I can do it all with utmost accuracy and at the speed of light!

 

Enterprises can deploy me to create an exciting and impactful experience as I am proficient in making customer success stories possible through prompt engagement with prospects, a direct increase in sales, smooth management of booking appointments, and much more.

 

Here’s all that I can do within a training time of 6-8 weeks:

  • Lead generation by capturing the details of customers
  • Facilitating a video/virtual tour of the property
  • Appointment booking for visiting a property over automated voice calls
  • Providing downloadable brochure and property layout documents
  • Displaying home loan options to the customers and performing eligibility checks
  • Providing information on the nearest hospital, airport, railway station, shopping mall, and offices (distance from the property)
  • Broadcasting promotional messages on WhatsApp and other channels
  • Attending to all FAQs raised by the customers, 24/7*365

I’m readily available to start working with you and can perform the following within 48 hours of my deployment!

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Skills

  • I converse with customers and understand their intent using my powerful AI NLP skills
  • I am able to proactively engage them on their pending tasks
  • My machine learning skills allow me to learn with every interaction
  • I learn from your functional expertise
  • I’m able to predict the next query/problem that the employee might have
  • I don’t need a techie to train and maintain m
  • I can read documents and FAQs, etc. and can get information from images, videos, and voice commands
  • I can memorize the company policy docs and help your employees with their queries

I Can be an Excellent Colleague With

Other E42 AI workers including the AI Customer Onboarding Executive and AI IT Ops Manager – intelligently automating your enterprise across functions!

ISO/IEC 27001: 2013 Certified Company

Light Information Systems Pvt Ltd. CIN: U72900PN2012PTC143196

COPYRIGHT © 2023 E42. ALL RIGHTS RESERVED

I’m readily available to start working with you and can perform the following within 48 hours of my deployment!

  • Facilitating OTP authentication for verification via email
  • Providing product recommendations based on the current product selection
  • Providing details of the company or product features upon query and service FAQs
  • Handling grievance redressal and complaint registration
  • Facilitating ticketing system for issue resolution
  • Tracking tickets for better customer support
  • Performing live agent escalation for faster complaint resolution of incomplete processes and transactions
  • Taking customer ratings and feedback to improve user experience and CSAT scores
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