Get Access

Platforms

Paas Framework Overview

KNOWLEDGE MANAGEMENT

  • BOT integration through knowledge management portals SharePoint & LM
  • Learning portal with access to information
  • Employment lifecycle
  • BOT integration with RMS (Recruitment Management System)
  • Resume screening and scoring
  • Hiring automation & video interview
  • Workforce management (new joinee, attendance, leave management, salary details)
  • Compensation & benefits
  • Retire process

CORPORATE SERVICES

  • Claims processing
  • Admin facility FAQ and booking
  • Insights (marketing, finance, production)
  • Integrate IoT (management)
  • Organization announcement
  • CSAT & survey
  • Visitor management

USER-INTERFACE PERSONALIZATION

  • User personalization for BOT interaction
  • @help user specific
  • Manage my calendar

CUSTOMER SUPPORT TECHNOLOGIES

  • Issue submission & ticketing
  • Agent Assist FAQ for standard helpdesk (step by step troubleshooting)
  • Outage information support
  • Process automation (password reset, remote installation using RPA)

Platform Features

Free flowing conversations
  • Structured and unstructured data sources
  • Intuitive interface
  • Easy management of acronyms
  • Quick integrations
Reading unstructured text at human parity levels
  • Auto entity creation
  • Auto disambiguation
  • Semantic understanding
Flexible deployment options
  • Captive AI learning
  • On Cloud/ on premise
  • Text / Voice support
  • Work flow
Use case scalability
  • Drag to link across workflows and tasks
  • Add use cases by adding new data
  • New workflows Content B
  • One Chat window across all interfaces
  • Easy iteration across channels

TECHNOLOGY STACK

  • Channels
  • Security
  • E42 Suit
  • Tools
  • Integrations

An array of tailor-made channels to deploy/ Simplifying functions via a single omni-channel interface

ON CLOUD

icon1

Desktop

telephone

website

mobility

ON PREMISES

kiosk

e-mail

live chat

sms

SOCIAL MEDIA

Highly secure interface to protect your information from any loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

ON CLOUD

icon1

ROLE BASED
ACCESS
DETECTION

INTRUSION

INTRUSION
PREVENTION
PAYMENT
CARD DSS

FIREWALLS
INTEGRATION

AUDIT
TRAIL/LOG

ENCRYPTION

ON PREMISES

An array of customized NLP based product suits to make processes simpler and faster.

icon1

POWERFUL DIY UI

READING STRUCTURED & UNSTRUCTURED DATA SETS

NATURAL LANGUAGE UNDERSTANDING AND GENERATION

WORKFLOW AND DAILOGUE MANAGEMENT

DATA MODELLING

AUTO INTENT IDENTIFICATION AND DISAMBIGUATIONS

40+ PROPRIETARY
ALGOS AND NEUTRAL NETWORKS

Best-in-class, cutting edge stack of tools for tech-enabled scaling.

drupal-logo

Best-in-class, cutting edge stack of tools for tech-enabled scaling.

oracle-logo
automation-logo

Pricing

The world’s most powerful CPA for less than the cost of the cloud that it runs upon!

 

  • 400+ Process
  • Supported Unlimited Users
  • Supported 16 Languages
  • 7 Channels
  • Branding Discount
  • Unlimited FAQ5
  • 5 User Authentication mechanisms
  • Unlimited Work Flows
  • Unlimited API Integrations 
  • 6 Escalation Channels 
  • Unlimited User Types 
  • Unlimited Documents/ URLS 
  • 24X7 Platform Support 
  • 100% AI ownership 

Includes:
Monthly License Fees, All Features, Upgrades, Free 1 Month access,
Cloud charges, 2X queue, etc.

 

Does not include:
Use case Implementation and Support.