Just give us a shout to learn how E42’s conversational AI solution can benefit your business, and we’ll be in touch in no time!
Free-Flowing Conversations
Semantic
Understanding
Human-Level
Cognition
Reduction in Ticket Volume Generation
Increase in CSAT Scores
Omnichannel Presence with
Languages Supported
E42’s Conversational AI solution delivers human-like, personalized interactions with unmatched security and adaptability, providing a true omnichannel experience.
Unlike off-the-shelf solutions, one of E42’s key differentiators is its ability to fine-tune AI models to suit specific business needs, ensuring seamless integration with enterprise systems and workflows. This, combined with flexible deployment options—on-premises or on the cloud—guarantees data residency compliance and gives enterprises complete control over their data.
| Feature | E42’s Conversational AI | Traditional Chatbot |
|---|---|---|
|
Omnichannel presence |
Yes |
No |
|
Scalability |
Easy to scale |
Not scalable, predictable responses |
|
Customer Understanding |
Deep learning of the customer |
Not intelligent. Unable to meet customer demands which leads to poor customer experience |
|
Task Handling |
Ability to handle a broad range of tasks and inputs |
Tends to handle a narrower range of tasks |
|
Learning and Improvisation |
Self-learning for improvisation |
Scripted code to carry out routine tasks |
|
Use Case Suitability |
Best for complex use cases |
Best for simple, well-defined use cases |
With faster and more accurate responses, customer satisfaction scores (CSAT) see a significant boost
Quick responses to user queries ensure that service level agreements (SLAs) are consistently met or exceeded
Lower operational costs by reducing the need for manual customer handling and support
Easily scale your document processing capabilities to handle increasing volumes of data
Ensure compliance with industry regulations and secure handling of sensitive information
Streamline recruitment and employee engagement processes.
Automate document review and legal research.
Enhance IT support with intelligent troubleshooting.
Improve vendor relationship management and customer support.
Our Conversational AI solution can be deployed within a week, with immediate operational capabilities to ensure a smooth transition.
Our solution integrates seamlessly with all existing ERPs via API, ensuring a smooth transition without requiring system overhauls.
Yes, our Conversational AI solution is designed to manage high volumes of interactions efficiently, ensuring quick and accurate responses.
We adhere to stringent security protocols like GDPR and SOC-2, ensuring all data is encrypted and handled with the highest level of security compliance.
Minimal training is required. Our user-friendly interface ensures that employees can start using the solution effectively within hours of deployment.
Our solution generates detailed reports on interaction efficiency, error rates, and compliance, accessible through a powerful dashboard which is customizable to suit your needs.
Absolutely. Our platform is fully customizable, allowing you to tailor workflows according to your unique interaction requirements.
Yes, our solution is available 24/7 to handle interactions, ensuring continuous operation and support.
E42 is the world’s leading no-code Cognitive Process Automation (CPA) platform to build AI co-workers that automate complex people and process-centric processes across functions, driving enterprise intelligence. The versatility of the E42 platform and the depth of technology used in it have been validated by major technology research companies like NASSCOM and IDC along with software behemoths like Oracle, Microsoft, and SAP!
Get in touch with us to discover how AI co-workers can transform your communication workflows today!
Technology for building smarter products and services, one interaction at a time.
(Mon. to Fri. 10 AM to 6 PM)
E42.ai Marisoft -1 , 5th floor, Marigold Complex , Kalyani Nagar. Pune 411014 Contact number : +91 020-48600400
E42.ai Inc. 8, The Green STE10547 Dover, DE 19901 USA
ISO/IEC 27001: 2013 Certified Company
Light Information Systems Pvt Ltd. CIN: U72900PN2012PTC143196
COPYRIGHT © 2025 E42. ALL RIGHTS RESERVED
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Refunds/Cancellations
We are offering free access to the platform for a month. Once the free period is over you need to pay the license fee to retain access to the platform. License fee will not be refunded.
If you have any questions about our Refund Policy, please email us at interact@e42.ai
At E42, creating a safe and healthy working environment takes precedence above all. The company has zero tolerance for prejudice, gender bias, and sexual harassment. For a comprehensive overview of our safety policy, please feel free to contact us at interact@e42.ai
