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SAM

AI HR Operations Executive
(Automates HR operations and improves employee engagement)
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Objective

  • To automate HR operations and provide administrative support to employees – with a 24/7 availability to handle employee queries and transactions in real-time.
  • I speak – English
  • I escalate the incomplete processes and transactions for human intervention on – Gmail, WhatsApp

Deployment Channels

  • Omnichannel support available
  • Client specific intranet and extranet websites and apps
  • Social media:
  • Collaboration Platforms:
  • Communication channels:IVR, and other internal channels Others

Integrations

  • REST API, SOAP API
  • Backend System: SAP SuccessFactors, Oracle, HRMS
  • Middleware: IPAAS, Mulesoft, Tibco
  • Public domain websites
  • Java plugin scripts, Selenium
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SAM

Capabilities

Profile

I am an AI HR Operations Executive who eases the functioning of the HR department with the highest accuracy and at a never before speed. From managing attendance and leaves to addressing employee queries and concerns in real-time while keeping multiple employees engaged at a time – I’ve been a key contributor to the smooth functioning of every HR team that I have been deployed for!

 

Here’s all that I can do within a training time of 6-8 weeks:

  • Provide continuous performance analytics as well as data-backed resources and insights for the HR personnel to act on
  • Generate smart digital forms to screen through applications
  • Provide pre-programmed algorithms to make real-time decisions
  • Use the instantaneous feedback methodology
  • Update employees’ KYC details and enable payslips and Form 16 downloads – without human intervention
  • Accept claim applications and handle queries on policies and FAQs
  • Send the HR team reminders for pending activities and conduct employee satisfaction surveys
  • Provide access to standard operating procedures and the org structure
  • Give a comprehensive dashboard to the process owners
  • Keep a record of employees and their skill updates
  • Provide details about leave, attendance, compensations, rewards & recognition, incentives, and retiral benefits
  • Aggregate data from various systems
  • Provide the expense reimbursement status
  • Display the meeting room availability and other information like the cafeteria menu when asked

I come pre-trained with the following features which you can start using within 48 hours of my deployment!

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Results Delivered

  • 22% increase in HR department’s productivity
  • 56% reduction in time spent by HR department in handling employee requests and queries
  • 90% increase in employee engagement with HR
  • Manages the volume of HR tasks in minutes
  • Creates an outstanding employee experience
  • The workforce can be lean and comfortably managed

Skills

  • I converse with employees and understand their intent using my powerful AI NLP skills
  • I am able to proactively engage them on their pending tasks
  • My machine learning skills allow me to learn with every interaction
  • I learn from your functional expertise
  • I’m able to recommend succeeding query/problem user might be interested in
  • I’m able to provide an overview of trending queries specific to a particular issue
  • I don’t need a techie to train and maintain me
  • I can read documents and FAQs, etc. and can get information from images, videos, and voice commands
  • I can memorize the company policy docs and help your employees with their queries

I Can be an Excellent Colleague With

Other E42 AI workers including the AI Onboarding Executive, AI Recruiter, AI Employee Experience Officer, AI L&D Manager, AI IT Ops Manager – intelligently automating your enterprise across functions!

ISO/IEC 27001: 2013 Certified Company

Light Information Systems Pvt Ltd. CIN: U72900PN2012PTC143196

COPYRIGHT © 2023 E42. ALL RIGHTS RESERVED

I come pre-trained with the following features which you can start using within 48 hours of my deployment!

  • Automatically answer employee queries regarding leave policy, salary, travel policy, and LTA policy
  • Provide salary slips, holiday lists, and details on the leave balance
  • Escalate the incomplete processes and transactions for human intervention on Gmail and WhatsApp
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