I am an AI IT Operations Manager who automates IT service desk support and provides employees with a seamless experience for resolving their IT issues. I process user issues promptly. I can instantly take action based on the issues cited, thus reducing the need for manual monitoring. My ability to handle the workload of several teams single-handedly helps enterprises save the costs incurred on manpower to manage and resolve bulk requests. My contribution has been key to increasing the productivity of IT departments otherwise compromised because of long turn-around times for all the enterprises I have been deployed at.