AI Merchant Onboarding Assistant
(Instant registration, streamlined onboarding, 24/7 support)


  • To streamline the merchant onboarding process with automated registration and verification of documents and instant generation of mapped QR codes To eliminate the room for human errors, avoid failed activations, and ensure seamless, same-day settlements for merchants!
  • I speak – English and can learn other languages in a jiffy!
  • I escalate the issues that I can’t resolve on – Email
  • Training time – 1-3 Weeks

Deployment Channels

  • IVR


  • CRM
  • ERP
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I facilitate speedy merchant onboarding by combining my intelligent capabilities to create the right balance between speed, compliance, and risk aversion when it comes to registration, verification, and other KYB tasks. Doing so, I facilitate a round the clock hassle-free merchant onboarding experience for foot soldiers of payment service providers, constantly chasing difficult targets.


I upgrade the traditional verification process, achieving error-free and speedy documentation in volumes and am deployable on mobile devices as well to ease the onboarding process. I am designed to unburden your field representatives from scores of issues related to non-compliance of KYB parameters arising from basic human errors like uploading a blurred photo ID, or incorrect data entry.


I help businesses tied over rigorous, cost-intensive, time-consuming manual processes for tracking errors to solve failed verification issues that often affect the value chain of subsequent steps to a successful onboarding process.

Here’s all that I can do within a training time of 2-3 days:


  • I converse with merchants and understand their intent using my advanced AI NLP/NLG skills
  • I capture images for verification purposes with my facial recognition feature
  • I speedily generate QR codes for merchants to start collecting payments immediately
  • I am able to proactively engage the merchant on their pending tasks via timely reminders.
  • My machine learning skills allow me to learn with every interaction.
  • I am trained to carry out error-free transactions without human intervention
  • I learn from your functional expertise
  • I’m able to recommend succeeding query/problem user might be interested in
  • I’m able to provide overview of trending queries specific to a particular issue
  • I don’t need a techie to train and maintain me
  • I can read documents and FAQs, etc., and can get information from images, videos, and voice commands
  • I can memorize the company policy docs and help your merchants with their queries

I Can be an Excellent Colleague With

Other E42 AI co-workers including AI Customer Care Executive and AI Email Automation Agent – intelligently automating your enterprise across functions!

Here’s all that I can do within a training time of 2-3 days:


  • Enable OTP based authentication for merchant onboarding across multiple channels

Facial recognition

  • Register merchants by capturing their photos with my face detection and recognition capabilities

Guided workflows

  • Facilitate merchant onboarding through self-onboarding or agent support
  • Integrate with risk and fraud systems through workflows
  • Enable maker-checker and suggest corrective actions as required
  • Provide real-time assistance to merchants to upload relevant documents essential to the KYB procedure
  • Allow inbuilt validations to check for incorrectness and validation of uploaded documents

ICR based document extraction

  • Payment registration
    • Generate QR codes instantly for merchants to start collecting payments with same-day settlements
    • Map the extracted information with official databases like UID and NSDL through API integrations
  • Merchant service
    • Provide onboarding status updates to merchants via self-service virtual IVR on their phones
    • Convey verification confirmations and onboarding success results via notifications
    • Constantly resolve merchant queries through a single channel with round-the-clock support

I provide a powerful dashboard with information on the real-time status of merchant onboarding.

In addition to all this, I can also enable additional integrations as part of full implementation.


At E42, creating a safe and healthy working environment takes precedence above all. The company has zero tolerance for prejudice, gender bias, and sexual harassment. For a comprehensive overview of our safety policy, please feel free to contact us at

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