SAM

AI HR Operations Executive
(Automates HR operations and improves employee engagement)

Objective

  • To automate HR operations and handle employee queries and transactions in real time, leveraging enterprise-tailored Large Language Models (LLMs) and Intelligent Document Processing (IDP) for enhanced efficiency and accuracy.
  • I speak over 50 Languages
  • I escalate incomplete processes and transactions for human intervention on—Gmail, WhatsApp 

Deployment Channels

  • Omnichannel support available (Infographic) 
  • Client-specific intranet and extranet websites and apps
  • Social media:
  • Collaboration Platforms:
  • Communication channels:IVR, and other internal channels Others

Integrations

  • REST API, SOAP API
  • Backend System: SAP SuccessFactors, Oracle, HRMS
  • Middleware: IPAAS, Mulesoft, Tibco
  • Public domain websites
  • Java plugin scripts, Selenium

Capabilities

Profile

I am an AI HR Operations Executive who eases the functioning of the HR department with the highest accuracy and at speeds enhanced by LLMs and generative AI. From managing attendance and leaves to addressing employee queries and concerns in real-time while keeping multiple employees engaged simultaneouslyI’ve been a key contributor to the smooth functioning of every HR team that I have been deployed for!

Here’s all that I can do within a training time of 6-8 weeks: 

  • Leverage conversational AI for seamless user experience without any guided flow or complex steps
  • Centralize operations into one system, eliminating the need to navigate through multiple platforms
  • Provide continuous performance analytics as well as data-backed resources and insights for the HR personnel to act on
  • Smart workflows that utilize pre-programmed algorithms to make real-time decisions, ensuring efficient operations
  • Leverage the instantaneous feedback methodology
  • Update employees’ KYC details and enable pay slips and Form 16 downloadswithout human intervention
  • Accept claim applications and handle queries on policies and FAQs
  • Send the HR team reminders for pending activities and conduct employee satisfaction surveys
  • Provide access to standard operating procedures and the org structure
  • Give a comprehensive dashboard to the process owners
  • Keep a record of employees and their skill updates
  • Provide details about leave, attendance, compensations, rewards & recognition, incentives, and retiral benefits
  • Aggregate data from various systems using Intelligent Document Processing (IDP)
  • Provide the expense reimbursement status
  • Display meeting room availability and other information like the cafeteria menu when asked 

I’m readily available to start working with you and can perform the following within 48 hours of my deployment!

Results Delivered

  • 22% increase in HR department’s productivity
  • 56% reduction in time spent by HR department in handling employee requests and queries
  • 90% increase in employee engagement with HR
  • Manages the volume of HR tasks in minutes
  • Creates an outstanding employee experience
  • The workforce can be lean and comfortably managed 

Skills

  • I converse with employees and understand their intent using my powerful AI NLP skills enhanced by Large Language Models (LLMs) for better contextual understanding 
  • I am able to proactively engage them on their pending tasks 
  • My machine learning skills allow me to learn with every interaction, continuously improving based on real-world use cases 
  • I learn from your functional expertise 
  • I’m able to predict the next query/problem that the employee might have, driven by predictive analytics 
  • I don’t need a techie to train and maintain me 
  • I can read documents and FAQs, and can extract information from images, videos, and voice commands 
  • I can memorize company policy documents and help your employees with their queries 

I Can be an Excellent Colleague With

Other E42 AI co-workers including the AI Onboarding Executive, AI Recruiter, AI Employee Experience Officer, AI L&D Manager, AI IT Ops Manager – intelligently automating your enterprise across functions!

I’m readily available to start working with you and can perform the following within 48 hours of my deployment!

  • Automatically answer employee queries regarding leave policy, salary, travel policy, and LTA policy
  • Provide salary slips, holiday lists, and details on the leave balance
  • Escalate incomplete processes and transactions for human intervention on Gmail and WhatsApp 
Cognitive automation platform

At E42, creating a safe and healthy working environment takes precedence above all. The company has zero tolerance for prejudice, gender bias, and sexual harassment. For a comprehensive overview of our safety policy, please feel free to contact us at interact@e42.ai