Intelligently Automating BFSI Business Processes

In the BFSI landscape, the AI co-workers built on E42 seamlessly integrate with legacy systems, prioritizing advanced data security and comprehensive risk management. They provide adaptive compliance solutions and robust fraud detection, crafting a resilient, future ready BFSI landscape.

Automate your enterprise with E42 today!

Explore E42 AI Co-Workers Built for the BFSI Space

ANDREW

AI Customer Care Executive for BFSI

Proactively engages with customers, caters to them round the clock, and enables customer support automation for enterprises within the BFSI sector!

Function – Customer Success

Impact – BL

Benefits:

Reduction in query resolution time from hours to mere seconds
Reduction in ticket volume generation
Increased CSAT scores
Improved SLAs with quick responses to user queries
Actionable insights from user interactions and engagements
Increasing brand loyalty, acquisition, conversion & retention of customers

Number of Deployment

4.5

Custom

NEIL

AI Accounts Payable Executive

To reduce the burden of laborious and repetitive tasks such as extracting and validating data for the Accounts Payable teams

Function – Finance

Impact – TL/BL

Benefits:

Enhanced vendor relationships
Reduced TATs and cost of ownership
Verification and validation of invoices in minutes
Omnichannel integration for approval and processing
Guaranteed accuracy in template-free extraction
Analytics and reporting within regular intervals
Improved cash flow management and compliance
Actionable insights from user interactions and engagements

Number of Deployment

4.5

Custom

PLUTUS

AI Account Payable Executive

To enable data-driven decisions, and eliminate repetitive and voluminous tasks including data extraction and validation for the Accounts Payable teams.

Function – Finance

Impact – BL

Benefits:

Verification and validation of invoices in minutes
Omnichannel integration for approval and processing
Guaranteed accuracy in template free extraction
Analytics and reporting within regular intervals

Number of Deployment

Custom

MONETA

AI Account Receivable Executive

To help oversee and scale the AR process with accurate bookkeeping and due diligence

Function – Finance

Impact – BL

Benefits:

Increased profitability by reducing defaults & bad debts.
Improved efficiency by alerting on the risk of non-payment.
Timely and precise payment follow-ups.

Number of Deployment

4.5

Custom

JODI

Integrated AI Accounts Payable and Accounts Receivable Champ

Ensure real-time invoice processing, streamlined accounts set-up for vendors and customers, diligent payment tracking, integrated AP and AR workflows for clients.

Function – Employee Engagement

Impact – BL

Benefits:

Real-time invoice processing and payment posting
Credit rating evaluation Reports and analytics
Automated reminders for payments and follow-ups
Seamless and conversational flow of information
Exception flagging and routing for intervention

Number of Deployment

4.5

Custom

ARGOS

AI AP AR Executive for Talent Management Companies

Real-time invoice processing, streamlined accounts set-up for vendors and customers, diligent payment tracking, and integrated AP and AR workflows

Function – Finance

Impact – BL/TL

Benefits:

Optimal utilization of working capital
Plugging revenue leakage
Efficient AR collection
Customized dashboards

Number of Deployment

Custom

BEN

AI Gatekeeper

Automating day-to-day visitor verification through document processing for gate entries, along with efficient management of vendors through invoice processing, data extraction and instant validation.

Function – Visitor management / Invoice Processing

Impact – BL

Benefits:

Instant Invoice Processing & verification updates
A streamlined process for paperless visitor management
Quick and Hassle-free visitor identification and verification
Enhanced visitor experience with no delays or unnecessary bottlenecks

Number of Deployment

AI KYC Agent for BFSI

Automating the KYC process, making it efficient and intelligent. Speeding up the verification process through intelligent document processing and AI-enabled automation.

Function – Customer Onboarding

Impact – BL

Benefits:

Reduction of operational costs triggered by a lengthy manual process
An efficient onboarding system to keep customers happy and satisfied
Proactive engagement with customers through 24/7 availability
Reduction of errors, human intervention, and scope for fraudulent acts

Number of Deployment

AI Merchant Onboarding Assistant

Streamlines the merchant onboarding process with automated registration and verification of documents and instant generation of mapped QR codes

Function – Merchant Onboarding

Impact – BL

Benefits:

Increase topline by up to 40%
Reduce operational costs by up to 70%
Save up to 175 man hours per month

Number of Deployment

AI HR Operations Executive

Automating HR operations and providing administrative support to employees—leveraging LLMs, Conversational AI, and IDP for real-time interactions and enhanced employee engagement.

Function – Human Resources

Impact – BL

Benefits:

90% increase in employee engagement with HR
Manages the volume of HR tasks in minutes
Creates an outstanding employee experience
The workforce can be lean and comfortably managed
22% increase in HR department’s productivity

Number of Deployment

Ranks, shortlists resumes, automates the initial interview, handles queries, & saves responses

Function – Human Resources

Impact – BL

Benefits:

Improved talent pool
A cut above first point contact experience for candidates
Low-cost & time-saving alternative to prevalent practices
Pleasant & User-friendly

Number of Deployment

4.5

Custom

MONAMI

AI Employee Experience Buddy

Conventional AI chatbot that automates Employee Engagement, Understand Pulse of Employees, Identify Improvement Areas Help in reducing Attrition and Disengagement

Function – Employee Engagement

Impact – TL

Benefits:

Measuring Employee Experience – Hire to Retire
Capturing feedback with conversational milestone survey
Employee Wellbeing – Mental, Physical, Financial
Answering Employee Queries.
Analytics – Disengagement, Cultural gaps, improvement areas, Recommendations, etc.

Number of Deployment

An end-to-end solution for exceptional employee experience and streamlined HR management

Function – Human Resources

Impact – TL

Benefits:

Efficient functioning of the organization through an AI employee assistant
Reduction of HR efforts with easy accessibility for policy documents
24*7 availability and support for employee needs & satisfaction
Business Intelligence reporting through Dashboard Analytics

Number of Deployment

4.5

Custom

ROSE

AI Employee Onboarding Assistant

Ensures seamless, automated onboarding, step-by-step assistance, and sustained employee engagement

Function – Employee Onboarding

Impact – BL

Benefits:

Streamline the employee onboarding process
Increase HR team’s productivity by up to 20%
Increase overall employee satisfaction

Number of Deployment

Helps enterprises deliver a seamless employee experience for IT issues through an automated help desk support

Function – IT Operations

Impact – BL

Benefits:

Saves time on processing bulk of information
Reduces unnecessary human intervention
Handles the work-load of several teams single-handedly
Manages error-free & efficient ticketing system automation
Resolves issues in lesser time with reduced costs
Quick turn-around-times

Number of Deployment

4.5

Custom

MAYA

AI Visitor Management Executive

Ensures a streamlined system for digital management of visitors via AI-based facial recognition, QR code scanning, error-free capturing of visitor data, as well as smart connect with pre-scheduled meetings.

Function – Visitor Management

Impact – BL

Benefits:

Seamless experience for hosts and visitors
Assured safety and security with cognitive AI-enabled automation
Customized features configured to implement business scalability and flexibility
Elimination of paper-based traditional systems that require a lot of administrative work
Successful documentation of on-site arrivals, departures, purpose for visit and information on the personnel/department visited
Cost effective solution for companies with large visitor footfall

Number of Deployment

AI Agent for Email Automation

Automating inbound customer service request emails by prioritizing, classification, processing and re-routing to the appropriate teams

Function – Customer Support

Impact – BL

Benefits:

100% time saved for agents in customer authentication
50% reduction in the number of tickets created
0% SLA violations due to increased traffic with quick responses to user queries
60% improvement in CSAT scores
50% reduction in TAT for high priority cases

Number of Deployment

2.5

Custom

Why E42?

Tactical benefits

Swift Deployment

Seamless deployment across various channels, including email, web, WhatsApp, Facebook, IVR, etc., and easy integration with major ERPs and CRMs

Unparalleled ROI

Unmatched return on investment with heightened operational efficiency, cost reduction, and intelligent decision-making

Personalized Engagement

Support for 14+ languages, fostering engagement with a diverse user base globally

End-to-End Automation

A unified platform to bring automation across enterprise processes—enabling enhanced interdepartmental coordination and accelerated decision-making

Improved User Experience (UX)

Solutions built on E42 provide a seamless and intuitive interface, enabling businesses to deliver an unparalleled and personalized user experience

Reduced Total Cost of Ownership (TCO)

New data training in less than 15 minutes, fault-tolerant technologies, and seamless integration with existing legacy systems significantly reduce the TCO

Strategic benefits

Accuracy

Highest level of accuracy in data extraction, customer and employee query responses, IT ticket management, and more backed by an iterative learning process that utilizes continuous data input and feedback loops—enhancing the system’s accuracy over time

Efficiency

Enhanced productivity of human teams with AI co-workers complementing their work around the clock while ongoing learning and assimilation of data enhances the AI co-workers’ efficiency over time

Scalability

Effortless expansion within the organization by adjusting the number of users for the same AI co-worker or deploying additional AI co-workers for comprehensive process automation

Enterprise Intelligence

Superior intelligence with multiple AI co-workers seamlessly coordinating efforts by leveraging advanced algorithms and distributed computing to maximize data synergy

Charting the AI Roadmap

Strategic planning and implementation of an AI roadmap in collaboration with key stakeholders, tailored to organizational goals for heightened productivity and improved business outcomes

Data Enrichment

Comprehensive data enrichment workflows for refining and augmenting data to enhance quality, relevance, and overall utility, enabling richer insights and effective compliance management

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Intelligently Automating BFSI Business Processes

Automate your enterprise with E42 today!

Explore E42 AI Co-Workers Built for the BFSI Space

Why E42?

Tactical benefits

Swift Deployment

Unparalleled ROI

Personalized Engagement

End-to-End Automation

Improved User Experience (UX)

Reduced Total Cost of Ownership (TCO)

Strategic benefits

Accuracy

Efficiency

Scalability

Enterprise Intelligence

Charting the AI Roadmap

Data Enrichment

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